Returns & Exchanges
At NUIT Clothing Atelier, each piece is handcrafted with dark elegance and precision; if your garment does not meet your expectations, we offer returns or exchanges within 14 days of delivery. Please ensure items are unworn, in their original condition, and accompanied by all signature tags.
Initiate Request
Contact our atelier support team via email with your order number and the reason for your return to receive a Return Authorization number.
Secure Packaging
Carefully place the garment in its original protective packaging to prevent damage to the delicate fabrics during transit.
Shipping
Affix the provided return label to your package and drop it off at any authorized courier location, ensuring you retain a copy of the tracking receipt.
Inspection & Refund
Once our artisans verify the condition of the returned piece, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing